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Refund & Returns Policy

1. Standard Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

2. Exercising Your Right of Withdrawal

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., an email or a letter sent by post).

 

Contact Details for Returns:

EA Kick Mastery

Overbergstraße 17,
48324 Sendenhorst,
Germany
Email: info@eakickmastery.com

 

3. Effects of Withdrawal

If you withdraw from this contract, we shall reimburse you all payments received from you, excluding the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

 

4. Return of Goods and Costs

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. You will have to bear the direct cost of returning the goods.

 

5. Condition of Returned Items

To be eligible for a full refund, items must be unworn, unwashed, with all original tags attached, and in their original packaging. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

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